BITS Computers host sites
with FastHosts in their Data Centre. For this reason our
customers must agree to the combined BITS
Computers and FastHosts terms and conditions detailed
here.
TERMS OF SERVICE
FastHosts provides World Wide Web page hosting. FastHosts
reserves the right to suspend or cancel a customer's access
to any or all services provided by FastHosts when FastHosts
decides that the account has been inappropriately used
or otherwise.
SERVER USE
Personal accounts are to be used by the primary owner
only. Personal account holders are not permitted resell,
store or give away web-hosting services of their website
to other parties. Web hosting services are defined as allowing
a separate, third party to host content on the owner's
web site. Exceptions to this include ad banners, classified
ads, and personal ads.
FastHosts reserves the right to refuse service and /or
access to its servers to anyone.
FastHosts do not allow any of the following content to
be stored on its servers:
Illegal Material - This includes copyrighted works,
commercial audio, video, or music files, and any material
in violation of any Federal, State or Local regulation.
Adult Material - Includes all pornography, erotic images,
or otherwise lewd or obscene content. The designation
of "adult material" is left entirely to the
discretion of FastHosts.
Warez - Includes pirated software, ROMS, emulators,
phreaking, hacking, password cracking, IP spoofing, etc.,
and encrypting of any of the above. Also includes any
sites which provide "links to" or "how
to" information about such material.
UNLIMITED USE POLICY
High bandwidth usage: FastHosts offers an unlimited use policy
by maintaining very large ratios of bandwidth per customer.
In rare cases, FastHosts may find a customer to be using
server resources to such an extent that he or she may jeopardize
server performance and resources for other customers. In
such instances, FastHosts reserves the right to impose
the High Resource User Policy for the consideration of
all customers.
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HIGH RESOURCE USER POLICY
Resources are defined as bandwidth and/or processor utilization.
FastHosts may implement the following policy to its sole discretion:
When a website is found to be monopolising the resources available
FastHosts reserves the right to suspend that site immediately.
This policy is only implemented in extreme circumstances and is
intended to prevent the misuse of our servers. Customers may be
offered an option whereby FastHosts continues hosting the website
for an additional fee.
PAYMENT POLICIES
All accounts are set up on a prepay basis. Although BITS Computers
and FastHosts reserve the right to change prices of accounts
or services at any time all pricing is guaranteed for the
period of prepayment. Payment is due each anniversary year
or month following the date the account was established.
Customers will automatically be charged again at the end
of their prepay period unless closure notification has
already been given.
BITS Computers and FastHosts reserve the right to suspend
services until the outstanding debt is cleared. The customer
is responsible for all money owed on the account from
the time it was established to the time that the customer
sends a written cancellation request.
No bills or invoices will be sent by regular mail. All invoices
will be sent directly to customers via email shortly
after the online purchase application has been made.
All payment is in UK sterling PAYMENT
OPTIONS
In order to streamline our accounting procedures and keep costs
down BITS Computers runs a limited payment option.
Credit / Debit Cards:
BITS Computers does not accept Credit or Debit Cards.
Cheque Payment:
All payments are required by either personal or business cheque
annually and in advance. BITS Computers cannot guarantee that a
service will be provided until after any received cheques have
been cleared.
CANCELLATION AND REFUNDS
BITS Computers and FastHosts reserve the right to cancel the
service at any time. In this event customers will be entitled
to a pro rata refund based upon the remaining period of
membership. If a customer contravenes BITS Computers and
FastHosts ' terms of service a refund will not be issued
in the event of a cancellation.
Customers may cancel their account at any time. Any incentives
offered to customers when opening the account will also
be cancelled. Customers may be given the option to purchase
services which were offered as start-up incentives in
the result of a cancellation. Fees charged on a prepay
basis are non-refundable. In addition some accounts incur
set-up fees; these charges are also non-refundable.
INDEMNIFICATION
Customer agrees that it shall defend, indemnify, save and
hold BITS Computers and FastHosts harmless from any and
all demands, liabilities, losses, costs and claims, including
reasonable attorney's fees asserted against BITS Computers
and FastHosts, its agents, its customers, officers and
employees, that may arise or result from any service provided
or performed or agreed to be performed or any product sold
by customer, its agents, employees or assigns. Customer
agrees to defend, indemnify and hold harmless BITS Computers
and FastHosts against liabilities arising out of; (1) any
injury to person or property caused by any products sold
or otherwise distributed in connection with FastHosts '
server; (2) any material supplied by customer infringing
or allegedly infringing on the proprietary rights of a
third party; (3) copyright infringement and (4) any defective
products sold to customer from FastHosts ' server.
DISCLAIMER
BITS Computers and FastHosts will not be responsible for any
damages your business may suffer. BITS Computers and FastHosts
make no warranties of any kind, expressed or implied for
services we provide. BITS Computers and FastHosts disclaim
any warranty or merchantability or fitness for a particular
purpose. The includes loss of data resulting from delays,
non deliveries, wrong delivery, and any and all service
interruptions caused by BITS Computers and FastHosts and
their employees. BITS Computers and FastHosts reserve the
right to revise its policies at any time.
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